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Dealing with Difficult People: The Results Driven Manager Series - Harvard Results Driven Manager

4.20 ( 183 Ratings by Goodreads)
Dealing with Difficult People: The Results Driven Manager Series

Dealing with Difficult People: The Results Driven Manager Series - Harvard Results Driven Manager

(Author)
4.20 (183 Ratings by Goodreads)
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Published: 1 December, 2004
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Description

This guide will help managers develop the skills to deal with difficult people and personalities and learn to work productively with them. Readers will learn to manage anger and negativity in the workplace, understand how to use feedback to improve a situation and know when and how to hold people accountable for their actions. It helps you: avoid conflicts and negativity; foster positive behaviour; and motivate underperformers.
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More Details

Type Book
ISBN13 9781591396345
ISBN10 1591396344
Number Of Pages 140
Item Weight 199 g
Product Dimensions 132 x 18 x 212 mm
Publisher / Reseller Harvard Business School Press
Format paperback
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