Five Star Service :How to deliver exceptional customer service
Five Star Service :How to deliver exceptional customer service
paperback
Published:
24 September, 2015
paperback
Published:
24 September, 2015
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Description
Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!
More Details
| Type | Book |
|---|---|
| ISBN13 | 9781292100203 |
| ISBN10 | 1292100206 |
| Number Of Pages | 296 |
| Item Weight | 420 g |
| Product Dimensions | 137 x 213 x 20 mm |
| Publisher / Reseller | Pearson Education Limited |
| Format | paperback |
| Edition | 3rd edition |
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Author's Bio
Michael Heppell is one of the UK’s top motivational trainers. His programmes on Brilliance and 5-Star Service have been attended by tens of thousands of individuals and used by many hundreds of companies across the UK and overseas as a way to motivate individuals to be all they can be. His current clients include major blue chip companies, high street retailers and Government bodies, plus individuals.