This introductory user's guide to systems analysis and systems design focuses on building sustainable information systems to meet tomorrow's needs. It shows how practitioners can apply multiple participatory perspectives in development, so as to avoid future problems. As a practical guide, it is presented to be readily comprehensible and is organized to enable users to concentrate on their goals efficiently, and with minimum theoretical elaboration. The chapters follow the sequence involved in planning an information system, explaining key words, the time involved in each step, ending with a tutorial or exercises.

[An] excellent book.'
Guy Fitzgerald, , Professor of Information Systems, Brunel University

'The book stands out in its field through the intelligent and constructive use of the soft systems methodology to develop the themes'
Peter Roberts, former Visiting Professor, Open University and City University

'A useful text for teachers and practitioners of a Multiview approach to information analysis and design. It has matured and gained focus in this new edition'
Gilbert Mansell, Head of Department of Multimedia and Information Systems, University of Huddersfield

'A textbook for people intending to practice information systems analysis and design.'
SciTech Book News

Simon Bell is Senior Lecturer in Information Systems at the Open University and lead author of Sustainability Indicators and its sequel, Measuring Sustainability.

Trevor Wood-Harper is Professor of Information Systems at the University of Manchester Institute of Science and Technology (UMIST), a Professor at the University of South Australia, Adelaide, and author and editor of 15 books and reports.