This Student Textbook is:
- Comprehensive - gain in-depth knowledge of each content area with clear explanations of every concept and topic and easy-to-follow chapters.
- Accessible, reliable and trusted - structured to match the specification and provide you with the information you need to build knowledge, understanding and skills.
- Designed to support you - boost your confidence when tackling the internal non-examined and external examined assessments with plenty of activities to test and consolidate knowledge.
- Your go-to guide - expert authors have carefully designed tasks and activities to build your skillset in order to aid progression and questions to assess understanding.

Tess Bayley is an experienced examiner, moderator and trainer for a major awarding body. She has authored several resources and textbooks for a range of business, management and administration qualifications.