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How to Cope with Difficult People (Overcoming Common Problems S.) - Overcoming Common Problems S.

How to Cope with Difficult People (Overcoming Common Problems S.)

How to Cope with Difficult People (Overcoming Common Problems S.) - Overcoming Common Problems S.

paperback
Published: 20 March, 1997
Standard worldwide delivery by Mon, July 6 - Thu, July 9
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Condition: USED
$6.39
RRP $10.53
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Description

This is a book for anyone who has ever encountered an explosive boss, an uncooperative civil servant, hostile clients, arrogant salespeople, or an argumentative family member. This book advises how to recognize when people are attacking you verbally, how to adapt your defence to different types of attack, and how to remain calm and confident and avoid getting upset. Tests, questionnaires and personal development exercises are included.
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More Details

Type Book
ISBN13 9780859696821
ISBN10 0859696820
Number Of Pages 128
Item Weight 281 g
Product Dimensions 134 x 12 x 212 mm
Publisher / Reseller Sheldon Press
Format paperback
Edition 1st Uk Edition
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