This third edition of Design of Experiments for Engineers and Scientists adds to the tried and trusted tools that were successful in so many engineering organizations with new coverage of design of experiments (DoE) in the service sector. Case studies are updated throughout, and new ones are added on dentistry, higher education, and utilities. Although many books have been written on DoE for statisticians, this book overcomes the challenges a wider audience faces in using statistics by using easy-to-read graphical tools. Readers will find the concepts in this book both familiar and easy to understand, and users will soon be able to apply them in their work or research. This classic book is essential reading for engineers and scientists from all disciplines tackling all kinds of product and process quality problems and will be an ideal resource for students of this topic.

Jiju Antony is a professor of Industrial and Systems Engineering and certified LSS Master Black Belt in the department of Industrial and Systems Engineering at Khalifa University, Abu Dhabi, UAE. He has a proven track record for conducting internationally leading research in the field of quality management, quality engineering, continuous improvement, and operational excellence. Professor Antony has authored over 500 journal, conference, and white papers; 14 textbooks; and two conference proceedings. He is the Editor in Chief of the International Journal of Lean Six Sigma, Editor in Chief of the International Journal of Quality and Reliability Management, and Associate Editor of the TQM Journal and BE Journal. Professor Antony has worked on a number of consultancy projects with several blue-chip companies such as Rolls-Royce, Bosch, Siemens, Parker Pen, Siemens, Johnson and Johnson, GE Plastics, Ford, Scottish Power, Tata Motors, Thales, Nokia, Philips, General Electric, NHS, Glasgow City Council, ACCESS, Scottish Water, Police Scotland, university sectors, and a number of small- and medium-sized enterprises.