An invaluable guide to successful, profitable, and effective management, this book provides a fully comprehensive introduction to the practical application of management theory.
Mastering Management Skills explores the issues, pressures and dilemmas faced by all managers. Setting these wide-ranging and complex situations in a realistic context, the common and universal problems of integrity, leadership, presentation and motivation are addressed. Drawing a direct link between theory, application and practice, demonstrations of managerial expertise - and lack of expertise - are illustrated using examples from all spheres of activity.

Discussion questions taken from real situations provide the basis for understanding and developing essential management skills.

RICHARD PETTINGER is Lecturer in Management at University College, London. He has far-reaching experience in both public and private sectors and also works as a consultant in these areas. He is the author of a number of management textbooks, and is series editor for the Master Series (Business).