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Managing with Total Quality Management :Theory and Practice - Management, Work and Organisations

Managing with Total Quality Management

Managing with Total Quality Management :Theory and Practice - Management, Work and Organisations

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Published: 1 January, 1998
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Description

In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.
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Type Book
ISBN13 9780333620076
ISBN10 0333620070
Number Of Pages 216
Item Weight 526 g
Publisher / Reseller Bloomsbury Publishing PLC
Format Paperback
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Author's Bio

ADRIAN WILKINSON is Professor of Human Resource Management at Loughborough University Business School. He was previously Senior Lecturer in Human Resource Management at the Manchester School of Management (UMIST).

TOM REDMAN is Lecturer at Teesside Business School

ED SNAPE is Lecturer in the Department of Management, Hong Kong Polytechnic University

MICK MARCHINGTON is Professor of Human Resource Management and Dean of Management Studies at the Manchester School of Management, UMIST

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