Calming Upset People with EAR :How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict - BIFF Conflict Communication Series

Calming Upset People with EAR

Calming Upset People with EAR :How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict - BIFF Conflict Communication Series

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paperback
Published: 7 October, 2021
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More Details

Type Book
ISBN13 9781950057207
ISBN10 1950057208
Number Of Pages 160
Item Weight 1000 g
Publisher / Reseller HCI Press
Format paperback
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