Service Thinking: The Seven Principles to Discover Innovative Opportunities (AGENCY/DISTRIBUTED)
Service Thinking: The Seven Principles to Discover Innovative Opportunities (AGENCY/DISTRIBUTED)
paperback
Published:
1 February, 2014
paperback
Published:
1 February, 2014
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Description
A book that expounds the six principles of Service Science, including the all-important principle of value co-creation (between the producer and the customer, the employee and the hierarchy). It describes the tools for application of the principles, from modular business architecture to the global, mobile and social business tools.
More Details
| Type | Book |
|---|---|
| ISBN13 | 9781606496626 |
| ISBN10 | 160649662X |
| Number Of Pages | 200 |
| Item Weight | 249 g |
| Product Dimensions | 9 x 229 x 152 mm |
| Publisher / Reseller | Business Expert Press |
| Format | paperback |
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