Relationship Marketing
Relationship Marketing
hardback
Published:
26 November, 2015
Description
Relationship Marketing: Creating Stakeholder Value extends the analysis of the change in the marketing rationale from a crude concern for increased market share to a strategy aimed at creating long-term profitable relationships with targeted customers.
Offering a cutting edge vision of relationship marketing, Relationship Marketing: Creating Stakeholder Value is a seminal text for all students and managers in the field. With new up-to-date case materials and examples of best practice, the book covers all the stakeholder markets - employees, suppliers, influencers, customers and consumers - for which the relationship approach is critical. It also provides crucial advice on how to develop, integrate and implement the various strands of a successful relationship strategy.
More Details
| Type | Book |
|---|---|
| ISBN13 | 9781138136946 |
| ISBN10 | 1138136948 |
| Number Of Pages | 264 |
| Item Weight | 453 g |
| Publisher / Reseller | Taylor & Francis Ltd |
| Format | hardback |
Author's Bio
Martin Christopher, Adrian Payne, David Ballantyne