Relationship Marketing

3.67 ( 9 Ratings by Goodreads)
Relationship Marketing

Relationship Marketing

3.67 (9 Ratings by Goodreads)
hardback
Published: 26 November, 2015
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Description

Relationship Marketing: Creating Stakeholder Value extends the analysis of the change in the marketing rationale from a crude concern for increased market share to a strategy aimed at creating long-term profitable relationships with targeted customers.

Offering a cutting edge vision of relationship marketing, Relationship Marketing: Creating Stakeholder Value is a seminal text for all students and managers in the field. With new up-to-date case materials and examples of best practice, the book covers all the stakeholder markets - employees, suppliers, influencers, customers and consumers - for which the relationship approach is critical. It also provides crucial advice on how to develop, integrate and implement the various strands of a successful relationship strategy.

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More Details

Type Book
ISBN13 9781138136946
ISBN10 1138136948
Number Of Pages 264
Item Weight 453 g
Publisher / Reseller Taylor & Francis Ltd
Format hardback
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Author's Bio

Martin Christopher, Adrian Payne, David Ballantyne

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