Hospitality Operations :A Systems Approach
Hospitality Operations :A Systems Approach
paperback
Published:
13 March, 2003
paperback
Published:
13 March, 2003
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Description
Adopting an innovative systems-based approach, the authors provide the reader with both an understanding of particular services and functions within the hospitality industry and an overview of the industry as whole. Using an array of international case studies, Hospitality Operations provides a comprehensive, integrated analysis of a diverse and complex industry.
More Details
| Type | Book |
|---|---|
| ISBN13 | 9780826448262 |
| ISBN10 | 0826448267 |
| Number Of Pages | 224 |
| Item Weight | 460 g |
| Product Dimensions | 167 x 15 x 243 mm |
| Publisher / Reseller | Cengage Learning EMEA |
| Format | paperback |
| Edition | New edition |
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Media Reviews
Part A: Systems Thinking. Understanding systems theory and principles. Systems in hospitality. Part B: Operational Systems. Procurement and control systems. Storage systems. Maintenance and engineering systems. Environmental and waste systems. Part C: Accommodation Services. Front office. Housekeeping. Food preparation and production. Holding, transportation and regeneration. Part D Foodservice, Bars and Clearing. Food service and dining systems. Clearing and dishwash systems. Bars.
Author's Bio
Peter Jones is a Reader at the University of Surrey. Andrew Lockwood is Senior Lecturer at the University of Surrey. Stephen Ball is Principal Lecturer at Sheffield Hallam University Professor David Kirk is Dean at Queen Margaret College, Edinburgh.