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Tracy Syrstad is the project manager for the MrExcel consulting team and also handles many of the tech support phone calls. If you have a problem with Excel or another Microsoft Office product, she's there to listen and provide a solution.

Bill Jelen is the host of MrExcel.com. You will frequently find Bill on the road, entertaining people with his Power Excel seminars. He is the author of many books about Microsoft Excel and is the voice of the Learn Excel from MrExcel podcast.