An engaged workforce is critical to the high performance and success of any organization. Employee Engagement offers a complete, practical resource for understanding and creating an effective engagement strategy that is aligned to wider business objectives. Supported by a variety of practical tools, features and templates, as well as numerous real-life examples and case studies from organizations such as AXA PPP Healthcare, Capital One, Charles Stanley, EDF Energy and Marks & Spencer, this handbook provides comprehensive coverage of all stages of the engagement process, from planning initiatives to building and measuring their success. This updated second edition of Employee Engagement considers the increasing use of technology in engagement, the role and importance of purpose and trust and the relationship between employee experience and engagement. New online supporting resources include diagnostic tools, templates and additional best-practice case studies. HR Fundamentals is a series of succinct, practical guides for students and those in the early stages of their HR careers. They are endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development, which has over 145,000 members worldwide.

"Bridger has made a powerful connection between the diverse knowledge of employee engagement and the actual practices that will make a difference. The book is loaded with ideas you can use. Read the book today and put employee engagement to work" * David Zinger, founder of the Employee Engagement Network (about a previous edition) *
"A compelling and thorough coverage of the evidence that supports the correlation between levels of employee engagement and overall business performance" * Tanith Dodge, HR Director, Marks & Spencer (about a previous edition) *
"Emma Bridger's book fits into a gap for students and professionals who are new to engagement and who have been looking for a text to make sense of it. It draws the reader through the main concepts, processes and discussions, providing many case examples" * David Saxon, Employee Engagement Lecturer, Middlesex University, London (about a previous edition) *

Emma Bridger is an award-winning employee engagement specialist and Director of People Lab, an employee engagement consultancy that works with high-profile clients worldwide. She has designed and developed the CIPD range of public and in-house employee engagement courses and is a regular conference speaker. She contributed to the UK Government Review Engaging for Success and is a member of the Engage for Success movement as part of its "guru group".In 2021 she was named as one of the Most Influential HR Thinkers by HR Magazine.