Work Process Knowledge brings together the findings of twenty-four leading researchers on new forms of work and the demands these place on workers' knowledge and skill. Their findings, based on a new set of investigations in a wide range of manufacturing and service industries, identify the kinds of knowledge required to work effectively in the post-Taylorist industrial organization.
Raising fundamental issues for current industrial policy, science and technology policy, and ways of managing the post-Taylorist organization and developing human resources, this book will be of essential interest to academics and professionals working in the fields of management, human resource development, and workplace learning.

'This book is a rich resource.' - Alan Brown, Institute for Employment Research, University of Warwick

'This collection provides a rich and rewarding read, which should be a great interest to all those concerned with understanding why, what and how people learn at work.' - Alison Fuller, University of Leicester

Nicholas Boreham is Professor of Education and Employment in the Institute of Education, University of Stirling, Scotland, and was previously Professor of Education in the University of Manchester, England. He has researched and published widely in the field of occupational competence, work-related knowledge and vocational training, with particular reference to decision-making and learning in health care and industrial process control., Renan Samurcay was charge de recherche at the CNRS research unit on Cognition et Activitis Finalises at the Universite Paris VIII at Saint-Denis, France, until her death in December 2001. She completed an extensive programme of research into the cognitive processes of operators in complex dynamic environments such as blast furnaces and nuclear power plants., Martin Fischer is Head of the Department of Information Technology and Competence at the Institut Technik und Bildung, Universiet of Bremen, Germany. His current research and teaching focuses on the relationship between changing work requirements and the acquisition of work-related knowledge and skills in education and training.