Including the latest Microsoft 365 features and enhanced support for Mac users in introductory level modules, Duffy/Cram's ILLUSTRATED MICROSOFT® 365® WORD® COMPREHENSIVE, FIRST EDITION, helps you quickly master the nuances of Microsoft® Office. Its concise, student-friendly approach uses a proven two-page layout that allows you to work through an entire task without turning the page. Each module begins with a brief overview of the principles covered while large, full-color screen images illustrate what you see on your computer. Module Learning Objectives are mapped to Microsoft Office Specialist (MOS) certification objectives, and module scenarios are based on data from market insights, helping you sharpen the critical skills you need for real-world success. In addition, MindTap and SAM (Skills Assessment Manager) digital resources help maximize your study time and results.

NA Carol M. Cram is the author of more than 35 textbooks on computer applications, business communications and Internet-related subjects. Ms. Cram was also a long-time faculty member at Capilano College in North Vancouver, where she served as the Convenor of the Executive Support Program and the Program Consultant for Business and Computers in Continuing Education as well as instructor of business and computer-related courses.