Inspire: How to Keep Your Customers When Your Competitors Can't (Financial Times Series)

Inspire: How to Keep Your Customers When Your Competitors Can't (Financial Times Series)

Inspire: How to Keep Your Customers When Your Competitors Can't (Financial Times Series)

(Author)
paperback
Published: 2 July, 2009

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Description

Champy revolutionized business with "Reengineering the Corporation." Now he takes on the challenge of inspiring customers--even in tough times. In an era of commoditization and ever less loyal customers, this book shows how to keep customers coming back.
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More Details

Type Book
ISBN13 9780273727569
ISBN10 0273727567
Number Of Pages 176
Item Weight 280 g
Product Dimensions 140 x 14 x 214 mm
Publisher / Reseller Financial Times/ Prentice Hall
Format paperback
Edition 1
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