Difficult Conversations :How to Discuss What Matters Most

4.07 ( 19,669 Ratings by Goodreads)
Difficult Conversations
Look Inside

Difficult Conversations :How to Discuss What Matters Most

(Author) (Author) (Author) (Author)
4.07 (19,669 Ratings by Goodreads)
paperback
Published: 25 May, 2000
Standard worldwide delivery by Fri, July 3 - Wed, July 8
Order within 0
Condition: NEW
$16.24
RRP $17.45
You save $1.21 (7%)
Price includes shipping
Available 20+ in stock
- +
Add to basket Wishlist This
FREE Returns within 30 days
More Details

Popular Books by Bruce Patton

View All Books by Bruce Patton
Difficult Conversations
Difficult Conversations
Bruce Patton
$23.32
New
Add to basket
Getting to Yes: Negotiating an Agreement Without Giving In
Getting to Yes: Negotiating an Agreement Without Giving In
Bruce Patton
$6.37 $12.07
Used
Add to basket
Getting to Yes: Negotiating an Agreement Without Giving in: Negotiating Agreement without Giving in
Getting to Yes: Negotiating an Agreement Without Giving in: Negotiating Agreement without Giving in
Bruce Patton
$7.19 $10.73
Used
Add to basket
Das Harvard-Konzept: Die unschlagbare Methode für beste Verhandlungsergebnisse - Erweitert und neu übersetzt
Das Harvard-Konzept: Die unschlagbare Methode für beste Verhandlungsergebnisse - Erweitert und neu übersetzt
Bruce Patton
$32.97
New
Add to basket
Getting to Yes: Negotiating Agreement without Giving in (Better Buisiness Guides)
Getting to Yes: Negotiating Agreement without Giving in (Better Buisiness Guides)
Bruce Patton
$15.57
Used
Add to basket
Difficult Conversations
Difficult Conversations
Bruce Patton
$10.96
Used
Add to basket
Difficult Conversations
Difficult Conversations
Bruce Patton
$15.50
New
Add to basket

Description

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?

Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.

See more

More Details

Type Book
ISBN13 9780140277821
ISBN10 014027782X
Number Of Pages 272
Item Weight 195 g
Product Dimensions 129 x 198 x 16 mm
Publisher / Reseller Penguin Books Ltd
Format paperback
See More +

GoodReads Reviews

Author's Bio

Douglas Stone, Bruce Patton and Sheila Heen work for the Harvard Negotiation Project.

Show more