Buy Used and New Customer Services Books

Once a Customer, Always a Customer

by Chris Daffy

ISBN 13: 9781860760341

Format: Paperback (240 pages)
Publisher: Oak Tree Press
Published: Sep 1996
Other Format: Paperback

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Best Practices: Building Your Business with Arthur Andersen's Global Best Practices

by etc., Thomas Kelly, Robert Hiebeler, Charles Ketteman

ISBN 13: 9780684834535

Format: Hardcover (240 pages)
Publisher: Simon & Schuster Ltd
Published: 04 May 1998
Other Format: Paperback

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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)

by Ron Zemke, Kristin Anderson

ISBN 13: 9780814477779

Format: Paperback (130 pages)
Publisher: Pfeiffer Wiley
Published: 28 Oct 1991
Other Format: Paperback

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The Big Book of Customer Service Training Games: Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals with Customers (Big Book Series)

by Peggy Carlaw, Vasudha K. Deming

ISBN 13: 9780070779747

Format: Paperback (209 pages)
Publisher: McGraw-Hill Professional
Published: 01 Oct 1998
Other Format: Paperback

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Building Great Customer Experiences

by Colin Shaw, John Ivens

ISBN 13: 9780333990131

Format: Hardcover (240 pages)
Publisher: Palgrave Macmillan
Published: 13 Sep 2002
Other Format: Paperback

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Inconvenience Stores: One Year in U.K. Customer Service

by Mark Bradley

ISBN 13: 9780954867812

Format: Paperback (176 pages)
Publisher: Ardra Press
Published: 01 Dec 2004

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Perfect Customer Care

by Ted Johns

ISBN 13: 9780099406211

Format: Paperback (198 pages)
Publisher: Random House Business Books
Published: 05 Aug 1999
Other Format: Paperback

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How to Increase Sales by Telephone

by Alfred Tack

ISBN 13: 9780749307172

Format: Paperback (224 pages)
Publisher: Hutchinson
Published: May 1990

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101 Ways to Grow Your Business

by Hugh Williams

ISBN 13: 9781905261475

Format: Paperback
Publisher: Lawpack Publishing Ltd
Published: 26 Feb 2007

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Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards

by Derek Williams, Don Hales

ISBN 13: 9781905823161

Format: Paperback (296 pages)
Publisher: Ecademy Press
Published: 02 Jul 2007

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Meet, Greet and Prosper (Knowledge Nugget Guides)

by Roy Sheppard

ISBN 13: 9781901534054

Format: Paperback (64 pages)
Publisher: Centre Publishing
Published: 01 Nov 2002

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The Relationship Revolution: Closing the Customer Promise Gap

by Larry Hochman

ISBN 13: 9780470687932

Format: Hardcover (166 pages)
Publisher: John Wiley & Sons
Published: 05 Feb 2010

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