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Relationship Marketing: Winning and Keeping Customers (CIM Professional Development) Relationship Marketing: Winning and Keeping Customers (CIM Professional Development) by Martin Christopher, Adrian Payne, Helen Peck, Moira Clark

Relationship Marketing: Winning and Keeping Customers (CIM Professional Development)

by Martin Christopher, Adrian Payne, Helen Peck, Moira Clark


ISBN 13: 9780750640176

Format: Paperback (320 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 23 Mar 1998

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Quality Without Tears: The Art of Hassle-Free Management Quality Without Tears: The Art of Hassle-Free Management by Philip B. Crosby

Quality Without Tears: The Art of Hassle-Free Management

by Philip B. Crosby


ISBN 13: 9780070145115

Format: Paperback (205 pages)
Publisher: McGraw-Hill Professional
Published: 01 Jun 1995
Other Format: Hardcover, Paperback

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Benchmarking for Competitive Advantage (Financial Times Series) Benchmarking for Competitive Advantage (Financial Times Series) by Tony. Bendell, Louise. Boulter, Paul. Goodstadt

Benchmarking for Competitive Advantage (Financial Times Series)

by Tony. Bendell, Louise. Boulter, Paul. Goodstadt


ISBN 13: 9780273626343

Format: Hardcover (256 pages)
Publisher: Financial Times/ Prentice Hall
Published: 15 Dec 1997
Other Format: Hardcover

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Time Management and Personal Development Time Management and Personal Development by John Adair, Melanie Allen

Time Management and Personal Development

by John Adair, Melanie Allen


ISBN 13: 9781854181824

Format: Paperback (145 pages)
Publisher: Thorogood
Published: 21 Dec 1999

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ISO 9001: 2000 Audit Procedures (Computer Weekly Professional) ISO 9001: 2000 Audit Procedures (Computer Weekly Professional) by Ray Tricker (MSc IEng FIET FCIM FIQA FIRSE)

ISO 9001: 2000 Audit Procedures (Computer Weekly Professional)

by Ray Tricker (MSc IEng FIET FCIM FIQA FIRSE)


ISBN 13: 9780750654364

Format: Paperback (292 pages)
Publisher: A Butterworth-Heinemann Title
Published: 12 Nov 2001
Other Format: Paperback

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ISO 9000: 2000: An A-Z Guide ISO 9000: 2000: An A-Z Guide by David Hoyle

ISO 9000: 2000: An A-Z Guide

by David Hoyle


ISBN 13: 9780750658447

Format: Paperback (155 pages)
Publisher: A Butterworth-Heinemann Title
Published: 29 Oct 2002

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Total Organizational Excellence: Achieving World-class Performance Total Organizational Excellence: Achieving World-class Performance by John S Oakland

Total Organizational Excellence: Achieving World-class Performance

by John S Oakland


ISBN 13: 9780750652711

Format: Paperback (271 pages)
Publisher: A Butterworth-Heinemann Title
Published: 30 Aug 2001
Other Format: Hardcover

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Relationship Marketing (Professional Development) Relationship Marketing (Professional Development) by Martin Christopher, Adrian Payne, David Ballantyne

Relationship Marketing (Professional Development)

by Martin Christopher, Adrian Payne, David Ballantyne


ISBN 13: 9780750609784

Format: Paperback (204 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 15 Feb 1993

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What Is Six Sigma? What Is Six Sigma? by Peter S. Pande, Lawrence Holpp

What Is Six Sigma?

by Peter S. Pande, Lawrence Holpp


ISBN 13: 9780071381857

Format: Paperback (98 pages)
Publisher: McGraw-Hill Professional
Published: 01 Nov 2001

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Solve That Problem!: Tools and Techniques for Quality Improvement (Quest Quality) Solve That Problem!: Tools and Techniques for Quality Improvement (Quest Quality) by Quest Quality

Solve That Problem!: Tools and Techniques for Quality Improvement (Quest Quality)

by Quest Quality


ISBN 13: 9780749424824

Format: Paperback (118 pages)
Publisher: Kogan Page Ltd
Published: 30 Oct 1997

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ISO 9000 ISO 9000 by Brian Rothery

ISO 9000

by Brian Rothery


ISBN 13: 9780566090936

Format: Hardcover (182 pages)
Publisher: Gower Publishing Ltd
Published: 13 Jun 1991

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The Essence of Total Quality Management The Essence of Total Quality Management by Mr John Bank

The Essence of Total Quality Management

by Mr John Bank


ISBN 13: 9780135731147

Format: Paperback (280 pages)
Publisher: Prentice Hall
Published: 02 Dec 1999

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