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Relationship Marketing: Winning and Keeping Customers (CIM Professional Development) Relationship Marketing: Winning and Keeping Customers (CIM Professional Development) by Martin Christopher, Adrian Payne, Helen Peck, Moira Clark

Relationship Marketing: Winning and Keeping Customers (CIM Professional Development)

by Martin Christopher, Adrian Payne, Helen Peck, Moira Clark


ISBN 13: 9780750640176

Format: Paperback (320 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 23 Mar 1998

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Time Management and Personal Development Time Management and Personal Development by John Adair, Melanie Allen

Time Management and Personal Development

by John Adair, Melanie Allen


ISBN 13: 9781854181824

Format: Paperback (145 pages)
Publisher: Thorogood
Published: 21 Dec 1999

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ISO 9001: 2000 Audit Procedures ISO 9001: 2000 Audit Procedures by Ray Tricker (MSc IEng FIET FCIM FIQA FIRSE)

ISO 9001: 2000 Audit Procedures

by Ray Tricker (MSc IEng FIET FCIM FIQA FIRSE)


ISBN 13: 9780750654364

Format: Paperback (292 pages)
Publisher: A Butterworth-Heinemann Title
Published: 12 Nov 2001
Other Format: Paperback

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Total Quality Management in a week 2nd edition (IAW) Total Quality Management in a week 2nd edition (IAW) by John MacDonald

Total Quality Management in a week 2nd edition (IAW)

by John MacDonald


ISBN 13: 9780340711910

Format: Paperback (96 pages)
Publisher: Hodder & Stoughton Ltd
Published: 08 Apr 1998

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Total Organizational Excellence: Achieving World-class Performance Total Organizational Excellence: Achieving World-class Performance by John S Oakland

Total Organizational Excellence: Achieving World-class Performance

by John S Oakland


ISBN 13: 9780750652711

Format: Paperback (271 pages)
Publisher: A Butterworth-Heinemann Title
Published: 30 Aug 2001
Other Format: Hardcover

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What Is Six Sigma? What Is Six Sigma? by Peter S. Pande, Lawrence Holpp

What Is Six Sigma?

by Peter S. Pande, Lawrence Holpp


ISBN 13: 9780071381857

Format: Paperback (98 pages)
Publisher: McGraw-Hill Professional
Published: 01 Nov 2001

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ISO 9000 ISO 9000 by Brian Rothery

ISO 9000

by Brian Rothery


ISBN 13: 9780566090936

Format: Hardcover (182 pages)
Publisher: Gower Publishing Ltd
Published: 13 Jun 1991

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Total Quality: Success Through People Total Quality: Success Through People by Ron Collard

Total Quality: Success Through People

by Ron Collard


ISBN 13: 9780852925119

Format: Hardcover (216 pages)
Publisher: Chartered Institute of Personnel & Development
Published: 01 Apr 1993
Other Format: Hardcover

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How To Eat An Elephant: A Slice-by-slice Guide to Total Quality Management (Management S.) How To Eat An Elephant: A Slice-by-slice Guide to Total Quality Management (Management S.) by John Gilbert

How To Eat An Elephant: A Slice-by-slice Guide to Total Quality Management (Management S.)

by John Gilbert


ISBN 13: 9781872807805

Format: Paperback (224 pages)
Publisher: Hodder Education
Published: 04 Feb 1993

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Teach Yourself Performance Management (Tybu) Teach Yourself Performance Management (Tybu) by Phil Baguley

Teach Yourself Performance Management (Tybu)

by Phil Baguley


ISBN 13: 9780340876145

Format: Paperback (192 pages)
Publisher: Teach Yourself Books
Published: 26 Sep 2003

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Relationship Marketing: Bringing quality, customer service and marketing together (Professional Development S.) Relationship Marketing: Bringing quality, customer service and marketing together (Professional Development S.) by Martin Christopher, Adrian Payne, David Ballantyne

Relationship Marketing: Bringing quality, customer service and marketing together (Professional Development S.)

by Martin Christopher, Adrian Payne, David Ballantyne


ISBN 13: 9780750609784

Format: Paperback (204 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 15 Feb 1993

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Beyond Total Quality Management (Sheldon Business Books) Beyond Total Quality Management (Sheldon Business Books) by Larry Reynolds

Beyond Total Quality Management (Sheldon Business Books)

by Larry Reynolds


ISBN 13: 9780859696753

Format: Paperback (112 pages)
Publisher: Sheldon Press
Published: 24 Feb 1994

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