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Relationship Marketing: Winning and Keeping Customers (CIM Professional Development) Relationship Marketing: Winning and Keeping Customers (CIM Professional Development) by Martin Christopher, Adrian Payne, Helen Peck, Moira Clark

Relationship Marketing: Winning and Keeping Customers (CIM Professional Development)

by Martin Christopher, Adrian Payne, Helen Peck, Moira Clark


ISBN 13: 9780750640176

Format: Paperback (320 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 23 Mar 1998

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Quality Without Tears: The Art of Hassle-Free Management Quality Without Tears: The Art of Hassle-Free Management by Philip B. Crosby

Quality Without Tears: The Art of Hassle-Free Management

by Philip B. Crosby


ISBN 13: 9780070145306

Format: Hardcover (205 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 May 1984

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Understanding Business Process Re-engineering In A Week (IAW) Understanding Business Process Re-engineering In A Week (IAW) by John MacDonald

Understanding Business Process Re-engineering In A Week (IAW)

by John MacDonald


ISBN 13: 9780340621035

Format: Hardcover (96 pages)
Publisher: Hodder Arnold H&S
Published: 02 Feb 1995

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Project Management: From Ideas to Implementation (Better Management Skills S.) Project Management: From Ideas to Implementation (Better Management Skills S.) by Marion E. Haynes

Project Management: From Ideas to Implementation (Better Management Skills S.)

by Marion E. Haynes


ISBN 13: 9780749401559

Format: Paperback (96 pages)
Publisher: Kogan Page Ltd
Published: 30 Apr 1990

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Managing Operations (IM Certificate) Managing Operations (IM Certificate) by Alan Hart, Bob Johnson

Managing Operations (IM Certificate)

by Alan Hart, Bob Johnson


ISBN 13: 9780750638098

Format: Paperback (256 pages)
Publisher: A Butterworth-Heinemann Title
Published: 31 Jul 1998

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ISO 9001: 2000 Audit Procedures ISO 9001: 2000 Audit Procedures by Ray Tricker (MSc IEng FIET FCIM FIQA FIRSE)

ISO 9001: 2000 Audit Procedures

by Ray Tricker (MSc IEng FIET FCIM FIQA FIRSE)


ISBN 13: 9780750654364

Format: Paperback (292 pages)
Publisher: A Butterworth-Heinemann Title
Published: 12 Nov 2001
Other Format: Paperback

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Public Sector Management, 4th Edition Public Sector Management, 4th Edition by Mr Norman Flynn

Public Sector Management, 4th Edition

by Mr Norman Flynn


ISBN 13: 9780273646341

Format: Paperback (302 pages)
Publisher: Financial Times/ Prentice Hall
Published: 09 Nov 2001
Other Format: Paperback

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Sponsor with Style Sponsor with Style by Robert Rohm, Stewart Cross

Sponsor with Style

by Robert Rohm, Stewart Cross


ISBN 13: 9780964108042

Format: Paperback (273 pages)
Publisher: Insight International Inc
Published: Oct 1999

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Essence Total Quality Management (The essence of management series) Essence Total Quality Management (The essence of management series) by Mr John Bank

Essence Total Quality Management (The essence of management series)

by Mr John Bank


ISBN 13: 9780132849029

Format: Paperback (203 pages)
Publisher: Prentice Hall
Published: 01 May 1992

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A Strategy of Change: Concepts and Controversies in the Management of Change A Strategy of Change: Concepts and Controversies in the Management of Change by David C. Wilson

A Strategy of Change: Concepts and Controversies in the Management of Change

by David C. Wilson


ISBN 13: 9781861523839

Format: Paperback (160 pages)
Publisher: Thomson Learning
Published: 07 May 1992
Other Format: Paperback

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Operations Management in Service Industries and the Public Sector: Texts & Cases Operations Management in Service Industries and the Public Sector: Texts & Cases by Barbara Morris, Christopher Voss, Colin Armistead, Bob Johnston

Operations Management in Service Industries and the Public Sector: Texts & Cases

by Barbara Morris, Christopher Voss, Colin Armistead, Bob Johnston


ISBN 13: 9780471908012

Format: Paperback (328 pages)
Publisher: John Wiley & Sons
Published: 02 Oct 1985

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ISO 9000 ISO 9000 by Brian Rothery

ISO 9000

by Brian Rothery


ISBN 13: 9780566090936

Format: Hardcover (182 pages)
Publisher: Gower Publishing Ltd
Published: 13 Jun 1991

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