The Rise and Fall of Marks & Spencer

The Rise and Fall of Marks & Spencer

by JudiBevan (Author)


For decades Marks & Spencer was unassailable. It was the most successful retailer in the world. Its clothes were a byword for affordable quality and its food halls pioneered ready-prepared meals. It cared for its staff, the City loved it - the company was the perfect British success story. But then so suddenly that it took everyone by surprise Britain's best loved chain went down the tube. Customers abandoned the shops - suddenly they were they were dowdy, the staff deserted in droves and the shares plummeted. What went wrong?


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More Information

Format: Paperback
Pages: 284
Edition: New edition
Publisher: Profile Books Ltd
Published: 02 May 2002

ISBN 10: 1861974310
ISBN 13: 9781861974310
Prizes: Winner of WH Smith Book Awards: Business 2002 and WH Smith Book Awards (Business) 2002.

Media Reviews
An illuminating account that is both methodical and perceptive in underpinning the extent to which individual personalities shaped the rise and fall of a great British institution. * Zofia Pawlaczek *
The best book on shopkeeping in Britain in modern times. -- James Buchan * Guardian *
Author Bio
Judi Bevan is a freelance financial journalist and writer. She began her career on the Investors Chronicle as a trainee reporter in 1975. From there she moved to Financial Weekly, the Daily Mail and the Sunday Telegraph working as a financial reporter. She moved to the Sunday Times as deputy City editor in 1986, leaving three years later to write a novel, The Insiders, a City thriller. In 1989 she published The New Tycoons, co-authored with her future husband. For most of the 1990s she wrote a personal profile of a leading business figure each week for the Sunday Telegraph business section. She has also written for a variety of other publications including the Evening Standard, Financial Times and Harpers & Queen. She lives in London with her husband John Jay and daughter Josephine Chun Rui.