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Zapp! The Lightning Of Empowerment
Zapp! The Lightning Of Empowerment
hardback
Published:
14 March, 1991
hardback
Published:
14 March, 1991
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Description
Empowerment is the key to superior performance and means motivating every employee towards continual improvement in quality, output, sales and customer satisfaction. This fable about a man called Joe Schomoe explains the approach in a different way to business books. There are two ways to read "Zapp", first it is a detective story. The reader is invited to travel with Joe into the 12th dimension and see empowerment as a mysterious lightening bolt, "zapping" employees with energy and enthusiasm. Readers will soon realize how to bring the lightning of empowerment into their organisation. But "Zapp" is also a practical guide. Each chapter ends with a summary of the key principles of empowerment.
More Details
| Type | Book |
|---|---|
| ISBN13 | 9780091749224 |
| ISBN10 | 0091749220 |
| Number Of Pages | 224 |
| Item Weight | 322 g |
| Product Dimensions | 134 x 30 x 196 mm |
| Publisher / Reseller | Random House Business |
| Format | hardback |
| Edition | 1st U.k. |
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