The Golden Rules of Customer Care: How to Turn That One-time Buyer into a Lifetime Customer

The Golden Rules of Customer Care: How to Turn That One-time Buyer into a Lifetime Customer

by TomPeters (Foreword), PaulB.Brown (Author), Carl Sewell (Author)

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Format: Paperback
Pages: 175
Publisher: Century, London
Published: 14 Mar 1991

ISBN 10: 0091748445
ISBN 13: 9780091748449