Privacy Policy
What is our Privacy Policy?
What do we guarantee?
- We fully abide by the UK Data Protection Act.
- We'll never share, sell or otherwise leverage your data unless you agree to it
- The information we collect is necessary for the smooth running of our website and to make our website as convenient for you to use and as relevant to you as possible.
- We always try to be as open and honest as possible so if anything is not clear or you want to clarify anything with us, then just contact us and we will answer as clearly as we can.
Our privacy policy in full
This privacy policy sets out how AwesomeBooks uses and protects any information
that you give AwesomeBooks when you use our website.
AwesomeBooks is committed to ensuring that your privacy is protected. Should we
ask you to provide certain information by which you can be identified when using
this website, then you can be assured that it will only be used in accordance with
this privacy statement.
This Privacy Policy explains our data processing practices and your options regarding
the ways in which your personal data is used. If you have any requests concerning
your personal information or any queries with regard to our processing please contact us.
AwesomeBooks may change this policy from time to time by updating this page. You
should check this page from time to time to ensure that you are happy with any changes.
We normally post the date of the last update to the page at the top, or on our Terms and Conditions page.
What we collect
We may collect the following information:
- name and contact information including email address
- demographic information such as postcode, preferences and interests
- information about your purchases
- other information relevant to customer surveys and/or offers
AwesomeBooks collects the details provided by you on registration together with
information we learn about you from your use of our service and your visits to our
web site and other sites accessible from them. We also collect information about
the transactions you undertake including details of payment cards used.
We may collect additional information in connection with your participation in any
promotions or competitions offered by us and information you provide when giving
us feedback or completing profile forms. We also monitor customer traffic patterns
and site use which enables us to improve the service we provide.
What we do with the information we gather
We require this information to understand your needs and provide you with a better
service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, and if you've opted-in, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or post.
- We may use the information to customise the website according to your interests.
- We will use sales data to populate our 'What’s going on' grid on our homepage. This is completely anonymous and is only ever displayed using non-identifiable details. No correlation could be made between a specific customer's purchase and the details displayed on screen.
Use of your information and your preferences
We will use your information to provide and personalise our service. We will also
use your contact details to communicate with you. We may use your information to
send you offers and news about products and services. Once you have registered to
use AwesomeBooks, you will be provided with access to a "Your account"
page that will allow you to tailor our communications to your preferences.
To change your contact preferences simply click "Log In" at the top of
the homepage and then click “Your Account”. Once in your account section,
you can change your preferences from the options therein. If you are confused about
how to stop receiving any type of communication from us then you may
contact us at any time and we will help you ensure your wishes are respected.
Please note that there may be instances where it may be necessary for us to communicate
with you, in any event, for administrative or operational reasons relating to our
service.
For e-mail notifications of out of stock titles we will only use your e-mail address
for this purpose and not for additional marketing.
Your interactions
If you decide to delete your account/leave AwesomeBooks your personal account details
will be deleted. Any reviews you have written will not be deleted and will remain
on the site.
Security
We are committed to ensuring that your information is secure. In order
to prevent unauthorised access or disclosure we have put in place suitable physical,
electronic and managerial procedures to safeguard and secure the information we
collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard
drive. Once you agree, the file is added and the cookie helps analyse web traffic
or lets you know when you visit a particular site. Cookies allow web applications
to respond to you as an individual. The web application can tailor its operations
to your needs, likes and dislikes by gathering and remembering information about
your preferences.
AwesomeBooks uses cookies for a number of purposes, for instance to enable us to
simplify the logging on process for registered users, to help ensure the security
and authenticity of registered users, to provide the mechanisms for online shopping
and to enable traffic monitoring.
This helps us analyse data about web page traffic and improve our website in order
to tailor it to customer needs. We only use this information for statistical analysis
purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor
which pages you find useful and which you do not. A cookie in no way gives us access
to your computer or any information about you, other than the data you choose to
share with us.
Non-registered visitors of the site are sent anonymous cookies to keep track of
their browsing patterns and build up a demographic profile. In addition, any visitor
who has clicked on an AwesomeBooks advertisement on another site that links to AwesomeBooks
will be sent a semi-persistent (e.g. a cookie with a lifetime of 30 days) anonymous
cookie that will allow us to analyse advertising effectiveness and manage our relationship
with affiliate sites.
While you do not need to allow your browser to accept cookies in order to browse
much of our web site or to access many of our services, you must have cookies enabled
if you wish to shop online or access any areas reserved for registered users.
You can find out more about the way cookies work on
http://www.cookiecentral.com. You can also restrict the way in which your
browser interacts with cookies but changing your browser security settings. To do
this, please visit the homepage of your selected browser and information should
be available on this.
Data transfer
Under the Data Protection Act 1998, AwesomeBooks is required to tell you if it transfers
or intends to transfer information which it holds about you to countries outside
the European Economic Area ("EEA").
AwesomeBooks currently transfers such information outside the EEA for secure storage
on its servers located in the Middle East and Asia. Because some of AwesomeBooks’
servers are located outside the EEA, the transfer of all of AwesomeBooks’
data (including the personal details contained in your account) outside the EEA
is necessary to enable AwesomeBooks to operate its website and provide products
and information to you.
By accessing and using the AwesomeBooks .com website you are deemed to have accepted
AwesomeBooks’ Terms and Conditions, and to have consented to the transfer
and storage of your personal information and data outside the EEA. If you do not
wish any of your personal data or information to be stored or transferred outside
the EEA, you may withdraw your consent to such at any time by notifying AwesomeBooks
at the address at the end of this page. However, because AwesomeBooks has servers
which are located outside the EEA, if you withdraw your consent, AwesomeBooks will
no longer be able to provide you access to or use of its website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest
easily. However, once you have used these links to leave our site, you should note
that we do not have any control over that other website. Therefore, we cannot be
responsible for the protection and privacy of any information which you provide
whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the
website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in
the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or informing us via the contact us page.
We will not sell, distribute or lease your personal information to third parties
unless we have your permission or are required by law to do so. We may use your
personal information to send you promotional information about our group of companies
which we think you may find interesting.
Should you wish to contact us, please feel free to
contact us via email or write to us at the following address:
AwesomeBooks
Customer services
PO BOX 318
OX10 1DW
